Returns & Exchanges
At Pwnage, we stand by the quality of our high-performance gaming gear and offer a 30-day return window for products in original condition. If your hardware doesn't elevate your game, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packaging to ensure the electronics are protected during transit.
Ship the Hardware
Drop off your package at any authorized carrier location; please ensure all original accessories, cables, and manuals are included in the box.
Quality Inspection & Refund
Our technical team will inspect the returned gear within 3-5 business days of arrival, after which your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing